Kaspersky Lab has been recognized for its customer satisfaction ratings, receiving the Platinum Award as part of the 2017 Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms. Verified by end-user professionals, the Customer Choice Awards recognize vendors that are rated by their customers, based on a rating that takes into account the number of end-user reviews and overall user ratings.
We believe Gartner Peer Insights provides organizations with an unbiased, easy way of collecting candid customer feedback, and for technology decision makers to learn about a company's products and services from objective experts. Gartner Peer Insights offers detailed perspectives for every phase of the IT lifecycle - from evaluation and implementation, through to service and support. Gartner Peer Insights provides firsthand experiences from IT professionals.
As of 1 September 2017, Kaspersky Lab achieved an overall rating of 4.6 out of 5 in the Endpoint Protection Platforms market, based on evaluation of 199 reviews. Reviews that Kaspersky Lab received include:
“Third party and vendor demonstrate agility focusing on company's requests and quickly move their resources to build an effective and reliable solution,” IT Security Manager, Manufacturing Industry.
“Performance, scalability, flexibility of this solution makes it the most effective countermeasure against the threat of infection by malware of any type in a complex distributed IT infrastructure,” Information Security Expert, Finance Industry.
“We are proud to receive the Platinum Award and believe the relationships we have with our customers and the value our products and services give them and their businesses make us unique,” said Alessio Aceti, Head of Enterprise Business at Kaspersky Lab. “This year marks Kaspersky Lab’s twentieth anniversary, during which time we have developed and deployed various approaches to cybersecurity: from rapid product updates to cloud-based security intelligence, and advanced machine learning algorithms. We are constantly working to develop more valuable tools for our customers to help them stay one step ahead of cyber threats, while also maintaining the high levels of satisfaction we have built with them and our solutions.”
Kaspersky Lab’s enterprise portfolio encompasses a variety of solutions to protect large businesses from all types of cyberthreats. The company’s enterprise product portfolio has recently been expanded with Endpoint Detection and Response solution and a wide range of Security Intelligence Services, to provide businesses with security intelligence and an adaptive approach to protect them against the most sophisticated threats, and minimize the damage such an incident could cause.