{"id":9682,"date":"2017-10-18T10:40:32","date_gmt":"2017-10-18T06:40:32","guid":{"rendered":"https:\/\/me-en.kaspersky.com\/blog\/?p=9682"},"modified":"2018-09-18T16:11:20","modified_gmt":"2018-09-18T12:11:20","slug":"a-platinum-award-from-our-customers19817","status":"publish","type":"post","link":"https:\/\/me-en.kaspersky.com\/blog\/a-platinum-award-from-our-customers19817\/9682\/","title":{"rendered":"A platinum award from our customers"},"content":{"rendered":"

How can you get an objective look at your customers\u2019 opinion of your company? From October 1, 2016 to September 1, 2017, our customers posted 199 reviews of our products on the Gartner Peer Insights portal. And based on our customers\u2019 opinions, we received the Platinum Award as part of the\u00a02017 Gartner Peer Insights Customer Choice Awards<\/a>\u00a0for Endpoint Protection Platforms.<\/p>\n

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About Gartner Peer Insights<\/h2>\n

Of course, the first thing that comes to mind when Gartner is mentioned is the company\u2019s \u201cMagic Quadrants.\u201d One of the objectives of that format is to help customers choose the right solution. However, it\u2019s important for businesses to know more than just what analysts think about IT products. They\u2019re also interested in the opinion of direct users of these solutions in real life. So just a little over a year ago, Gartner presented something different \u2014 Gartner Peer Insights.
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Unlike a Quadrant, where a company\u2019s position in the market is depicted not by a rating, but by the relative position of a company on a graph, the essence of Gartner Peer Insights is that customers themselves, and not Gartner analysts, rate their vendors\u2019 IT solutions and publish their surveys on a\u00a0special website<\/a>. A lot of factors affect the final rating: product quality, the sales department\u2019s customer service, and the professionalism of the technical support desk.<\/p>\n

Our solution was reviewed in the Endpoint Protection Platforms category and was recognized by end users.<\/p>\n

How Gartner Peer Insights differs from other \u201csurvey ratings\u201d<\/h2>\n

The key differences are credibility and transparency. Gartner doesn\u2019t just collect comments about products; the company\u2019s analysts also ensure that the surveys are written by real employees of companies where the solutions are actually used. All materials are available on the website, but without the authors\u2019 names.<\/p>\n

Gartner also ensures that comments from different regions and from companies of various sizes doing business in different industries are taken into account. This helps prevent companies with single-purpose solutions relevant only on a specific market and for a specific industry ending up in the rating. Gartner places special emphasis on the scale of the companies \u2014 at least half of the comments must be written by representatives of enterprise companies.\u00a0Details of the Peer Insights methodology<\/a>\u00a0are available on the Gartner website.<\/p>\n

We should add that this is the first time customer choice awards for the endpoint protection platform segment have been published, so we were the very first recipients of the platinum award in this category. We\u2019re very grateful to Gartner and our customers for this honor.<\/p>\n

The Gartner Peer Insights Customer Choice Award Logo is a trademark and service mark of Gartner, Inc., and\/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customer Choice Awards are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here http:\/\/www.gartner.com\/reviews-pages\/peer-insights-customer-choice-awards\/ and are not intended in any way to represent the views of Gartner or its affiliates.<\/em><\/sub><\/p>\n

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\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

We received the Platinum Award as part of the 2017 Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms<\/p>\n","protected":false},"author":2454,"featured_media":9685,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1318,1917],"tags":[414,1768,1502,1503,764],"class_list":{"0":"post-9682","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"category-smb","9":"tag-award","10":"tag-endpoint","11":"tag-gartner","12":"tag-peer-insights","13":"tag-review"},"hreflang":[{"hreflang":"en-ae","url":"https:\/\/me-en.kaspersky.com\/blog\/a-platinum-award-from-our-customers19817\/9682\/"},{"hreflang":"ar","url":"https:\/\/me.kaspersky.com\/blog\/a-platinum-award-from-our-customers19817\/5426\/"},{"hreflang":"en-za","url":"https:\/\/www.kaspersky.co.za\/blog\/a-platinum-award-from-our-customers19817\/18918\/"}],"acf":[],"banners":"","maintag":{"url":"https:\/\/me-en.kaspersky.com\/blog\/tag\/gartner\/","name":"Gartner"},"_links":{"self":[{"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/posts\/9682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/users\/2454"}],"replies":[{"embeddable":true,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/comments?post=9682"}],"version-history":[{"count":5,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/posts\/9682\/revisions"}],"predecessor-version":[{"id":9874,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/posts\/9682\/revisions\/9874"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/media\/9685"}],"wp:attachment":[{"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/media?parent=9682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/categories?post=9682"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/me-en.kaspersky.com\/blog\/wp-json\/wp\/v2\/tags?post=9682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}